CPCS & CPMSM Certification Training Course

Wednesday, April 10, 2024, 8:00 a.m. - 4:00 p.m. 
Thursday, April 11, 2024, 8:00 a.m. - 11:30 a.m.

WHO SHOULD PARTICIPATE: Those individuals who need to study for the National Association Medical Staff Services (NAMSS) certification test for either the Certified Provider Credentialing Specialist (CPCS) or the Certified Provider Medical Services Management (CPMSM). Registrants will be required to sign a Registrant Attestation form the day of the event to acknowledge that class recordings and the PowerPoint presentation will not be shared, used, or duplicated without the express written permission of Edge-U-Cate, LLC.

OVERVIEW: CERTIFICATION FOCUSED STUDY PROGRAM: Join us for a very detailed, focused review of the resources you will need to study for the NAMSS certification tests for either the CPCS or the CPMSM. We will review the accreditation and regulatory credentialing standards for The Joint Commission (TJC), National Committee for Quality Assurance (NCQA), Det Norske Veritas (DNV), Healthcare Facilities Accreditation Program (HFAP), Utilization Review Accreditation Commission (URAC), Center for Medicare & Medicaid Services (CMS); and Accreditation Association for Ambulatory Healthcare (AAAHC). Additional resources will include information regarding board certification, Maintenance of Certification-Osteopathic Continuous Certification (MOC-OCC), healthcare acronyms, medical terminology, Emergency Medical Treatment and Active Labor Act (EMTALA), National Practitioner Data Bank (NPDB), and other information as defined by the NAMSS Candidate Handbook. For those studying for the certification exam on Medical Services Management, we will provide a review of information regarding Systems Operation Management and Department Operations Management (i.e., budget, staffing, etc).


Valuable study resources will be provided to help participants succeed in achieving their NAMSS certification(s). For certified or experienced participants, this program will provide a comprehensive refresher course on key accreditation/regulatory information and best practices in the industry.


Join us and be prepared to participate in a detailed overview of the study resources defined in the NAMSS Candidate Handbook. This program will provide an opportunity for detailed review of each of the components in the certification exams and provide the participants with the opportunity to communicate directly with the instructor. As follow-up, you will be provided with an organized outline on how and what to study for your certification exams, as well as sample tests. 


Review education among the various accrediting programs and CMS regulations to assure those with limited exposure learn about all standards and practices with applicable principles;
Understand the “global” concept in applying standards and principles to an exam that addresses multiple environments vs. local prerogatives;
Define resources for further study; and 
Cultivate professional development for new members to the industry and a refresher for those already serving in the industry.


Day 1 - CPCS® & CPMSM® Combined Class
7:30 a.m. Registration
8:00 a.m. Welcome 
8:10 a.m. Review of NAMSS Candidate Handbook/Application Process – Application Deadlines
10:00 a.m. Break
10:15 a.m. Detailed Review of Credentialing & Privileging Standards
                         • TJC; NCQA; HFAP; URAC; CMS CoP’s; AAAHC; DNV
12:00 p.m. Lunch
12:30 p.m. Review of Board Certification Information; Review of DEA/CDS           

                        Information/Schedules; Review of Additional NCQA Information;

                        Review of Roberts Rules of Order/Meeting Management; Review of EMTALA

                        Guidelines; Review of Legal Terminology

2:30 p.m. Break
2:45 p.m. Review of Medical Terminology; Review of Healthcare Acronyms; 

                        Review of NPDB-HIPDB, Title 21, Continuous Query;

                        Review of Healthcare Quality Improvement Act; Ongoing Monitoring ; 

                        Supporting Departmental Operations

5:00 p.m.       Questions & Adjourn

Day 2 - CPMSM® Additional Class
8:00 a.m. Operations Management
10:00 a.m. Break
10:15 a.m. Organizational Management
12:00 p.m. Questions – Program Close

BONUS Session: One Hour Pre-Recorded: Review of 20+ Study Resources and Sample Study Questions



CONTINUING EDUCATION: Excerpt from NAMSS® website – (namss.org) “Non-NAMSS® Accredited Educational Programs – Credit will be granted for attendance at non-NAMSS accredited industry related activities such as conferences, seminars, workshops, training sessions, teleconferences, webinars, or online coursework. One hour of qualified education programming will qualify for 1.0 NAMSS® continuing education credit (included in each hour is a 10 minute allowance for housekeeping activities such as speaker introduction, attendance, etc)”


Other Participants will receive, upon completion of workshop and evaluation, a certificate documenting the completed continuing education/clock hours.




4/10/2024 8:00 AM - 4/11/2024 11:30 AM
Central Daylight Time
Virtual Event LA 70809 UNITED STATES
Registration not available.

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VIRTUAL OFFERING: Access information for the webinar will be provided to each registered participant in advance of the event. To prevent emails from going into your junk or spam folders, have your IT staff whitelist the email address [email protected] and any emails coming from LHAonline.org. Access information and program materials are not meant to be shared with anyone other than registered participants. Program materials are the intellectual property of the speakers and are intended only for those who register and participate in the webinar. Sharing this information with others within your organization will result in being charged an additional registration fee.

REGISTRATION: Registrations are accepted online only. VISA, Master Card, Discover, and American Express are accepted. Email confirmations will be sent to registrants upon completion of registration. To ensure timely delivery of instructions and handouts, and inclusion on the attendee list, registrations should be completed online one week prior to the event.  

CANCELLATION POLICY: Individuals who cancel more than seven business days prior to a scheduled event will be charged a cancellation fee of $40 per person unless the webinar is complimentary. Written notice of the cancellation must be emailed to [email protected]. No refunds will be issued for cancellations received within seven business days of the event or for no-shows. 

SUBSTITUTION POLICY: Registrants who are unable to participate in an LHA educational event are permitted and encouraged to have an eligible substitute; however, written notice of the substitution must be emailed to [email protected] at least seven business days in advance of the event. The substitution option is not available if written notification is received by the LHA less than seven business days before the scheduled program. 

ACCOMODATIONS: Please contact the LHA if you have a disability that may require special accommodations for this educational opportunity. The LHA is committed to ensuring full accessibility for all registrants.