SHARECOR is a shared services company, which provides opportunities for its members through negotiated contracts for services. The mission of this joint venture and equally owned for-profit subsidiary of the Louisiana Hospital Association (LHA) and the Metropolitan Hospital Council of New Orleans (MHCNO) is to improve the financial viability of Louisiana hospitals through cost effective and innovative programs and services, while supporting the missions of the parent organizations.
nTelagent, Inc.
nTelagent, Inc. has developed The Retail Application for the healthcare industry, called the Self-Pay Management System (SPMS). Similar to applications used in the retail industry at the point of sale, the company’s proprietary, automated system tells healthcare registrars and financial counselors exactly what to do and what to say to each patient at the point of service regarding financial responsibilities.
Moving workflow to the front end of the revenue cycle, nTelagent helps providers ensure a better patient experience through clearer communication and better handling of patient accounts, while improving upfront and overall cash flow, receivables and profitability by reducing bad debt. Using non-credit scoring data, SPMS provides interactive scripts that integrate patient demographic information with each provider’s business policies and rules. The system allows for price transparency and automatically identifies discounting options, social services eligibility and charity care options when applicable, ensuring that patient financial accounting—for both insured and uninsured patients—is handled appropriately and consistently.
